Shipping policy

Which postage service do you use?   

All domestic and international orders are shipped via Australia Post.

What countries do you ship to?   

We ship our merchandise to over 220 countries across the globe via Australia Post International.

How do I track my order?   

You will receive an email from Australia Post with your tracking number once the package has left our warehouse. Visit Australia Post’s tracking service and enter your tracking number to track the parcel.

Can I update the shipping address on my order?   

Yes, you can. Please notify us as soon as possible. We are unable to update the shipping address once the order has been shipped from our warehouse.

I’ve only received part of my order?   

Sometimes orders will be delivered in split deliveries. You will be notified by email if only part of your order is available to be delivered.